Service status
What is running, what has broken, and where to reach us when something is wrong.
Why there is no uptime figure yet
Customer software has only been live since October 2026. A percentage drawn from a few weeks, or from the months before anyone was relying on us, would look precise and tell you nothing — so we would rather publish nothing than publish that.
We have monitored these systems continuously since before the first customer, and we still do. Those readings tell us where to look; they are not the same thing as a record you can hold us to, which is what belongs on this page.
The first figure published here will cover a full month with real customers on it.
What this page covers
| Component | What it means | Status |
|---|---|---|
| Website & sign-in | toolhutworks.com, creating an account, logging in | Operational |
| Hut & dashboards | Your Hut Page and the software views inside it | Operational |
| Automations | The systems doing the work — reminders, invoices, follow-ups | Operational |
| Email delivery | Messages your software sends to your customers on your behalf | Operational |
| Payments | Subscriptions and card processing, handled by Stripe | Operational |
Incident history
How you will hear about an outage
- Here, updated while it is going on rather than after it is over.
- By email, if the problem affected your software specifically. That is a service message, so it reaches you whether or not you take marketing email.
Worth knowing about this page
It runs on the same servers as the rest of ToolHut. If something takes everything down at once, this page could go down with it — which is the moment you would most want to read it. Moving it to independent hosting is on our list. In the meantime, office@toolhutworks.com reaches a person whatever our servers are doing.
Something broken right now?
If your software is not doing what it should, tell us rather than waiting for this page to catch up: office@toolhutworks.com, or through Support. Include your business name and roughly when it started.
Components last checked November 8, 2026. This page is maintained by hand, so during an incident it can lag what you are seeing — if your software is misbehaving, tell us rather than waiting for this page.